Warranty & Replacement Policy

Effective Date: February 28, 2026

At Favorety LLC, we provide a specialized warranty tailored to the unique nature of sports cards and collectibles. Because the value of a card is tied to its condition and authenticity, our warranty focuses on these two critical areas.

1. +1 Year Authenticity Guarantee

We stand behind every card we sell. We provide a 1-year limited warranty specifically covering the authenticity of our products.

  • Scope: If any card purchased from Favorety.shop is determined to be inauthentic or counterfeit by a premier third-party grading service (PSA, BGS, or SGC) within one year (365 days) of the purchase date, we will provide a full replacement or refund.
  • Requirement: To claim a replacement under this guarantee, you must provide a formal “Inauthentic” or “Questionable Authenticity” report from one of the grading services mentioned above.

2. Shipping Damage Replacement

While we use industrial-grade packaging (top-loaders, bubble mailers, and reinforced boxes), we understand that accidents happen during transit.

  • Arrival Guarantee: If a card arrives with damage not disclosed in the original listing (e.g., a cracked slab or a bent corner due to shipping), you are eligible for a replacement or a full refund.
  • Reporting Window: You must report shipping damage to contact@favorety.shop within 7 days of delivery. Please include photos of the damaged card and the original packaging.

3. Replacement Process

Because sports cards are often unique (1-of-1s, specific serial numbers, or unique grades), an exact “identical” replacement may not always be available.

  • Option A (Identical): If we have another copy of the card in the same grade/condition, we will ship it to you at no cost.
  • Option B (Store Credit/Refund): If an identical replacement is unavailable, we will issue a full refund to your original payment method within 7 business days.

4. What is NOT Covered

This warranty does not apply to:

  • Market Volatility: We do not offer replacements or refunds because a player’s performance declined or the card’s market value dropped.
  • Post-Delivery Damage: Damage caused by the customer after the 90-day return window (e.g., dropping a slab, improper storage, or removing a card from its original holder).
  • Third-Party Grading Results: We do not guarantee that a “raw” card will achieve a specific numerical grade (e.g., PSA 10) if you choose to submit it for grading yourself.

5. How to File a Claim

To initiate a warranty claim, please contact our support team:

  • Email: contact@favorety.shop
  • Phone: +1 775-848-9901
  • Address: 123 Flohr Ave 23 23, West Seneca, NY 14224, United States